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Conditions for returning the product
How long after delivery can I submit my claim
How will I be refunded in case of return
1. It will be issued on your ID registered with shopup.pk that you can use to make future purchases within 48 hours.
2. A cheque will be dispatched for your address within 7 business days after the item has been picked.
What if I receive a defective product
If you receive an electronic item or an edible product damaged / broken condition expired or any product that does not match its description, you can return it within 48 hours for replacement / exchange.
Products can not be returned, but can be changed
Offer 3 days return policy for all except.